FAQ
ALUMI CANDLE FAQ
What makes Alumi candles special?
Alumi candles are handcrafted in small batches using a clean coconut blend wax and thoughtfully curated fragrance profiles. Each candle is created with intention, emotion, and care to elevate everyday moments.
What wax do you use?
We use a premium coconut blend wax chosen for its clean burn, smooth finish, and strong scent throw.
Do your candles have wooden wicks?
Yes. Most Alumi candles feature wooden wicks that create a soft crackle and warm ambient glow.
How long do your candles burn?
Burn time varies by size. Our 8 oz candles burn approximately 40 to 50 hours when properly cared for.
How do I care for my candle?
Trim the wick to about ¼ inch before each burn. Allow the wax to melt fully to the edges and avoid burning longer than 3 to 4 hours at a time.
Are your candles clean burning?
Yes. Our wax and fragrance oils are selected for a clean, consistent burn when used as directed.
Are your candles safe around pets?
Pets can be sensitive to fragrance. We recommend burning candles in well ventilated spaces and observing your pet’s comfort.
Do you offer custom orders?
Yes. We accept custom candle orders for events, gifting, and special projects. Please contact us for details and availability.
Do you offer wholesale?
Yes. Wholesale opportunities are available on a limited basis. Reach out through our Contact page for more information.
Do you offer private label candles?
Yes. Private label services are available for brands and businesses looking to create custom scented products. Contact us to learn more.
Where are Alumi candles made?
All Alumi candles are hand poured in the USA.
Do you accept returns?
Due to the nature of handmade candles, all sales are final. If your order arrives damaged, please contact us within 48 hours of delivery.
How long does shipping take?
Orders are typically processed within 3 to 5 business days. Processing times may vary during launches and busy seasons.
How can I stay updated on new releases?
Join our email list and follow us on Instagram for updates, restocks, and exclusive launches.